Evacusafe > Evacuation Chair Servicing

Evacuation Chair Servicing

Regular servicing of your safety equipment is imperative to the assurance of anyone who is trained to use it in the case of an emergency situation. Operatives need to know 100% that the equipment will function perfectly.

How Often Should the Chairs be Serviced?

Although all of our full range of equipment is made from the most durable materials and every chair is inspected by a professional Evacusafe engineer before it leaves the warehouse, we still recommend all equipment be inspected and serviced annually.

Where Should the Chairs be Serviced?

Evacusafe recommends your emergency equipment be serviced by experts.  Our fully qualified engineers can visit your site and carry out the servicing for you there.   Why would you not want a company,  with vast experience in the design and manufacture of emergency equipment to assist you in carrying out your safety checks?

Evac Chair Maintenance Checklist

Once your equipment has been serviced by our engineers, we will issue a fully comprehensive report of certification for your product records.  Find out whether you require evac chairs on your premises.

Why do the Chairs Need Servicing?

Servicing ensures that your chair/s will be in pristine working order if the time comes when they are required.  It is paramount that an annual service takes place and there are now government guidelines available in the form of PUWER Regulations (Provision and Use of Works Equipment Regulations 1998).

PUWER Regulations are designed to cover general workplaces such as offices, shops, hospitals, care homes, building sites, farms, factories and anywhere that work equipment and machinery are used.

It is intended to be used as guidance for professional health and safety inspections by safety professionals who provide health and safety services for medium to large companies (eg trainers and officers).

The document is also intended to be used by law enforcement officers and on occasion by HSE inspectors and other legal professionals.

The structure of the chair will be checked to ensure it is intact. The battery cells should be replaced every two years to ensure the reliability of the equipment. We can arrange professional expert servicing for your equipment to assist you in meeting your requirements with the PUWER Regulations (Provision and Use of Works Equipment Regulations 1998).


Evacusafe Maintenance and Servicing

Evacusafe has a team of professionally qualified engineers who regularly visit customers all over the UK.  Because we actually manufacture the evac chairs, our staff know the chairs inside out and can easily detect a problem which may have occurred.

Keep your equipment safe with expert servicing by Evacusafe. Why wouldn’t you have the experts who designed and built the chair be the company to service it?

Evacusafe can provide a complete servicing solution for all your equipment.

We have experienced and qualified engineers who can travel nationwide to ensure that your equipment is kept in its optimum working condition so it’s ready to go in the event of an emergency.

All Brands of Chairs and Evac Equipment Should be Serviced.

It’s not only Evacusafe equipment we can service – We are also able to service other brands too. Regardless of the type of equipment, you have installed at your premises, it’s highly likely that Evacusafe can service and maintain it for you.

Whether it is a tracked chair, transit/ambulance chair, powered stairclimbers or even a ski pad/slide (rescue-mattress), you can rest assured we have the knowledge to meet your needs and service your equipment.

Once your equipment has been serviced by our engineers, we will issue a fully comprehensive report of certification for your product records.

Let Evacusafe Service Your Equipment.

Evacusafe will provide a bespoke, best-value, quotation to suit your specific requirements at any time which suits you best.

To book a service visit, simply email info@evacusafe.net Also, you can view our range of chairs here and check out the difference between each model.

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    Do your evacuation chairs come with a warranty?

    Yes, Evacusafe provides a warranty on its products.  The following guarantees apply against faulty materials or workmanship:

    • Tracked Chairs (Excel & Standard) – 2 years on all working parts 6 years for tracks/belts and chair frame. • Transit Chairs (4 Wheel & Tri Wheel) – 1 year for all parts.
    • The Evacuslider Rescue Sheets (Premium Plus, Premium Adjustable & Standard) – 1 year for all parts.
    • Powered Stair Climbers (PTS 130/160, PTS Fold 130/160 & PTR) – 2 years on drive motors and transmission, 1 year on other working parts & 6 months on the battery.

    What is Not Covered in the Evacusafe Warranty?

    It’s essential that anyone planning to use the equipment watches the instructional DVD (included in the product box) prior to operating the equipment.  This is to ensure the correct use of the equipment, in accordance with the manufacturer’s guidelines. The warranty applies to the repair or replacement of a product found to be defective in material or workmanship and not improper use.

    This warranty does not apply to damage resulting from; unreasonable use, incorrect use (such as the movement of anything other than people) neglect in the respect of non-servicing or maintenance (as per the schedules provided) alterations or modifications by any third party other than Evacusafe or its appointed agents, overloading, use on external non covered stairways (tracked chairs only), sabotage or wilful misuse.


    Yes, your evac equipment requires an annual service.  This will keep you in line with PUWER Regulations and will also give you peace of mind that the equipment is in full working order, should it be required during an emergency situation.  Your legal and moral obligations will be taken care of also.

    Click here to see the Evacusafe range of chairs.

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