Evacusafe > Evacuation Chair Servicing

Evacuation Chair Servicing

At Evacusafe, our professionally qualified engineers, equipped with an in-depth understanding of manufacturing evacuation chairs, swiftly identify and address potential issues, ensuring your equipment’s safety and reliability.

Choose our experienced engineers for nationwide equipment maintenance, ensuring optimal working condition and readiness for emergencies.

Receive a detailed certification report post-service for your product records.

Get a customised, cost-effective quotation tailored to your requirements at your convenience.

Why do the Chairs Need Servicing?

Servicing ensures that your chair/s will be in pristine working order if the time comes when they are required.  It is paramount that an annual service takes place and there are now government guidelines available in the form of PUWER Regulations (Provision and Use of Works Equipment Regulations 1998).

PUWER Regulations are designed to cover general workplaces such as offices, shops, hospitals, care homes, building sites, farms, factories and anywhere that work equipment and machinery are used.

It is intended to be used as guidance for professional health and safety inspections by safety professionals who provide health and safety services for medium to large companies (eg trainers and officers).

The document is also intended to be used by law enforcement officers and on occasion by HSE inspectors and other legal professionals.

The structure of the chair will be checked to ensure it is intact. The battery cells should be replaced every two years to ensure the reliability of the equipment. We can arrange professional expert servicing for your equipment to assist you in meeting your requirements with the PUWER Regulations (Provision and Use of Works Equipment Regulations 1998).


We recommend regular visual inspections of the evacuation chairs to check for any signs of wear and tear, damage, or malfunction.  As a guideline, all emergency escape equipment be inspected and serviced annually.

Our qualified engineers can conduct on-site servicing for your convenience.

An evacuation chair maintenance checklist is a comprehensive list of tasks and inspections to ensure that evacuation chairs are in proper working condition and ready for use during an emergency evacuation.  This is something we can provide you with (click to download).

We service not only Evacusafe equipment but also other brands. Whether it’s a tracked chair, transit/ambulance chair, powered stair climber, or a ski pad/slide, we have the expertise to meet your service and maintenance needs.

Yes, Evacusafe provides a warranty on its products.  The following guarantees apply against faulty materials or workmanship:

  • Tracked Chairs (Excel & Standard) – 2 years on all working parts 6 years for tracks/belts and chair frame.
  • Transit Chairs (4 Wheel & Tri Wheel) – 1 year for all parts.
  • The Evacuslider Rescue Sheets (Premium Plus, Premium Adjustable & Standard) – 1 year for all parts.
  • Powered Stair Climbers (PTS 130/160, PTS Fold 130/160 & PTR) – 2 years on drive motors and transmission, 1 year on other working parts & 6 months on the battery.
To book a service visit, simply email info@evacusafe.net Also, you can view our range of chairs here and check out the difference between each model.

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    Do your evacuation chairs come with a warranty?

    What is Not Covered in the Evacusafe Warranty?

    It’s essential that anyone planning to use the equipment watches the instructional DVD (included in the product box) prior to operating the equipment.  This is to ensure the correct use of the equipment, in accordance with the manufacturer’s guidelines. The warranty applies to the repair or replacement of a product found to be defective in material or workmanship and not improper use.

    This warranty does not apply to damage resulting from; unreasonable use, incorrect use (such as the movement of anything other than people) neglect in the respect of non-servicing or maintenance (as per the schedules provided) alterations or modifications by any third party other than Evacusafe or its appointed agents, overloading, use on external non covered stairways (tracked chairs only), sabotage or wilful misuse.


    Yes, your evac equipment requires an annual service.  This will keep you in line with PUWER Regulations and will also give you peace of mind that the equipment is in full working order, should it be required during an emergency situation.  Your legal and moral obligations will be taken care of also.

    Click here to see the Evacusafe range of chairs.

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